Reporting

Built for Intake, Not for a Sales Pipeline.

A lead that does not sign on the first call mostly never signs. So the report is built around that call — what happened on it, who took it, and what it cost you to get.

The Five Rates, on One Screen

Total leads, and how many were ever reached at all.
Decision rate — the share that got an answer either way. A lead with no decision is the one that actually costs you.
DQ rate, with the reasons behind it, so you can see whether it is the source or the screening.
Qualified rate and signed rate, against each other: qualified cannot be lower than signed, and the report will not let it look that way.
Agent utilization beside all of it — talk, ring, wrap and available, per person.

And What It Cost

Speed to lead, measured from arrival to first dial, by source.
Cost per signed case by marketing company, not cost per lead — the number that tells you which agency to keep.
Which dispositions actually precede a signature.
Every figure drills to the individual lead and the call behind it.

The Wallboard

Made for the TV on the sales floor wall. Speed to lead, SMS reply time, qualified today and signed today, sized to be read across a room.
Who is live right now, and what they are on.
It refreshes itself. Nobody has to remember to open it.

Reports That Arrive Without Asking

A daily summary at close of business and a weekly on Sunday night, by email.
Per agent, per source, per firm — the same figures the dashboard shows, so nobody argues about which one is right.
Weeks run Sunday to Saturday and dates are your firm’s own time zone, so the weekly and the daily always agree.

Every Number Drills to a Call

A rate is a link. Open the DQ rate and you get the leads, the agents and the recordings behind it.
Filter the report to one source, one campaign, one agent or one date range and every figure moves together.
Export anything you can see.

It Answers Intake’s Actual Question

Not how is the pipeline, but did we reach them, did we get a decision, and did they sign on that call.
Cost per signed case by marketing company, month over month.
Which dispositions actually precede a signature — and which ones are where leads go to die.

The rest of it

One product, one seat — not four invoices.

The Dialer

Progressive dialing, every call dispositioned, follow-up that books itself, and the telephony underneath it.

Read about it

Compliance

Litigator lists and registries checked before the dial, and the consent recording kept where you can replay it.

Read about it

Agent Management

The Floor live, listen and barge, every call graded, and a daily feedback loop each agent actually sees.

Read about it

For Call Centers

Campaigns, number pools, transfer targets and scripts per client — and a login for each of them.

Read about it

See it on your own numbers

See It on Your Leads, With Your Compliance Questions.

Thirty minutes on your own numbers. We will show you the Floor, run a scrub against a list you bring, and replay a consent certificate end to end.

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